“This is not about getting your dream house.” -A Department of Homeless Services Administrator
The above statement was made to me by a New York City Department of Homeless Services (DHS) administrator during a case conference. I hadn’t heard a statement this preposterous and out-of-touch since Barbara Bush famously said the following about Hurricane Katrina survivors: “They’re underprivileged anyway, so this is working very well for them.
The New York City shelter system administrators I’ve come in contact with thus far seem so extremely out-of-touch with what their clients are experiencing, and with who their clients are as people.
The above-stated quote is so insulting to what my family has been through, and continues to go through.
The DHS administrator’s statement, and the context in which it was said, communicated to me that he thinks the following: My family got pushed out of our home of five-and-a-half years, with an order to vacate; came into the violent, drug-riddled, oppressive, unhealthy New York City shelter system; continually loses income/work opportunities due to shelter conditions and ridiculous red tape; entered a system where it’s EXTREMELY challenging to save money because, believe it or not, being homeless is just as, if not more, expensive than having a stable place to live where you pay rent and utilities; lives in a shelter that doesn’t allow residents to have bottled water (although this rule seems to only be subjugated to my family); lives in a dangerous, prison-like environment; lives in a shelter with constantly blaring music and screams from violent arguments; and a multitude of other pejoratives; as a ploy to get our “dream house.” SMH!! I will NEVER forget his statement and the mindset it conveys.
How can someone work with the homeless population and yet be so oblivious? It speaks volumes about the condition of the New York City Department of Homeless Services and the shelter system.