Some shelter administrators engage in bullying tactics that are extremely egregious. The fact that there are administrative tyrants who go unpunished, all while receiving paychecks that are garnered tax-payer dollars, makes this system seem like it is set up to be the enemy of the very people they are supposed to protect; and the enemy of people whose hard-earned funds facilitate its existence.
By virtue of its status alone, homelessness is attached to vulnerability, disenfranchisement, and a bevy of other unfavorable states of being. When you add a bullying administrator, who has substantial control of your living environment to these factors, the difficulty of an already grueling situation is exponentially increased.
Since entering the New York City homeless shelter system in 2016, I have experienced more than my fair share of red-tape ridiculousness, unprofessionalism, and unconscionable behavior from various administrators. Most recently, I witnessed a shelter administrator trap a resident in her office, while the resident made pleas to be let out. The whole encounter made quite an impression, to say the least.
After I witnessed the disturbing incident, the administrator voluntarily stated that the client wasn’t “in compliance,” and I shouldn’t be affected by the “energy” of her dealings with another client. She also stated that she hoped I would be “in compliance.”
Who hires these people and entrusts them with the care of people who are in vulnerable positions; positons made even more vulnerable and precarious by people who think it’s okay to intentionally, physically restrict a person’s movements amidst their cries of protestations? How is this type of behavior and intimidation acceptable? This system is unbelievable. I will continue to speak out concerning my experiences.
-The Homeless New Yorker